Terms & Conditions

Please review our prohibited items policy and carrier restrictions.

What Are Prohibited Shipping Items?

Certain items cannot be received, stored, shipped, imported and/or exported due to regulatory, hazard, safety or other reasons. Transactions involving these commodities are strictly prohibited, regardless of origin or destination.

Please note: Prohibited items are forbidden to be exported from the country of origin or territory or imported to the destination.

FedEx Guidelines

Weight Limits

Starting with small to large packages that weigh 50 lbs.- 100 lbs or less. Packages over 75 pounds are considered heavy packages, and FedEx requires that the shipper place yellow and black safety heavyweight labels over the diagonal corners of the package.

Other than small parcel size limits, below are FedEx's overall package size and weight limits, not just for small packages:

  • If you’re using FedEx Ground services, you can ship packages that weigh no more than 150 lbs. (68 kg) in weight, no more than 108" (274 cm) in length, and no more than 165" (419 cm) in length plus girth.
  • With FedEx Express Domestic services, you can ship packages up to 150lbs (68 kg) in weight, up to 119" (302cm) in length, and up to 165" (419 cm) in length and girth.

The dimensions of a package determine whether it is oversized or not.

FedEx Prohibited Items

UPS Prohibited Items

Examples of items prohibited by UPS include, but are not limited to the following:

Shipments prohibited by law

  • Ammunition, Firearms and weapons unless authorized
  • Bank bills, notes or currency
  • Common fireworks
  • Hazardous waste or hazardous waste service
  • Human remains, fetal remains, human body parts, human embryos or components thereof
  • Ivory
  • Marijuana, including marijuana intended for medical use and Cannabidiol ("CBD") derived from Marijuana
  • Shark fins
  • Vape products within, to or from the U.S.

Medical prohibited items

  • Bio Medical specimens, only shipped through medical provider shipping tools packaging
  • Covid testing kits

US Mail (USPS) Prohibited Items

You can't send these items in the U.S. mail:

  • Air Bags
  • Ammunition
  • Explosives
  • Gasoline
  • Liquid Mercury
  • Marijuana (medical or otherwise); hemp/CBD is allowed, but restricted

DHL Express

RESTRICTED Items

  • Liquids (in any form including alcohol and liquid cosmetics etc)
  • Antiques, works of art and fine art valued above the threshold
  • Banderols/Tax stickers valued above the threshold
  • Cigarettes, cigars, tobacco products and electronic cigarettes or accessories valued above the threshold. Electronic cigarettes and accessories require DHL Express approval.
  • Commemorative coins, medals, or high-value collectables, including but not limited to comics or books (first editions), trading cards, stamps, memorabilia with an individual or total shipment value above the threshold
  • Dangerous/hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road (“ADR”) or International Maritime Dangerous Goods (“IMDG”) regulations.
  • Financial and monetary commodities valued above the threshold, including activated SIM cards for mobile telephones, gift cards, event tickets, lottery tickets, money or postal orders, pre-paid phone cards, tickets (blank stock), vouchers/tokens, unused stamps etc.
  • Hunting (animal) trophies and animal’s skins not intended for human consumption contained within Appendix II and Appendix III of CITES Convention (Convention on International Trade in Endangered Species of Wild fauna and Flora).
  • Jewelry and watches valued above the threshold
  • Toy guns, firearm parts, ammunition parts, tasers or controlled military items. Firearm attachments, such as mountings, sights, night vision, gunstocks, silencers, torches, magazines or clips, flash suppressors and signature reduction devices.

PROHIBITED Items

  • Bullion of any precious metal
  • Counterfeit goods in breach of intellectual property rights (IPR)
  • Complete firearms, ammunition, explosives, explosive devices, including inert explosives or test pieces, air guns, replica or imitation firearms or ammunition
  • Medicinal cannabis or its derivatives
  • Hunting (animal) trophies, animal parts such as ivory and sharks fin, animal remains, or animal-by-products or derived products not intended for human consumption, prohibited for movement by the CITES Convention or local law
  • Human remains or ashes in any form
  • Illegal goods, such as illicit drugs, included but not limited to narcotics stimulants, depressants or hallucinogens.
  • Knives or other weaponry
  • Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, insects or birds)
  • Loose precious and semi-precious stones, cut or un-cut, polished or un-polished
  • Cash (legal tender – bank notes, currency notes, coins)
  • Pornography in film, print or digital format